enlaces virtuosos

http://www.ericdigests.org/2003-1/higher.htm

http://www.educause.edu/ir/library/pdf/EQM0044.pdf

http://books.google.cl/books?id=rq9sepLD8fYC&dq=knowledge+management+practices+in+higher+education&pg=PA169&ots=d0-NhGfXmK&sig=wrbc6v5Q5oIyz2SFC673bRiwA8I&prev=http://www.google.cl/search%3Fsource%3Dig%26hl%3Des%26rlz%3D%26q%3Dknowledge%2Bmanagement%2Bpractices%2Bin%2Bhigher%2Beducation%26btnG%3DBuscar%2Bcon%2BGoogle%26meta%3D&sa=X&oi=print&ct=result&cd=1&cad=legacy

http://conferences.alia.org.au/alia2000/proceedings/brian.hawkins.html